I have to wonder if anyone from the world of UX ever approved the update wizard that Flash Player for Windows uses. It seems to be designed to annoy users, especially since it is modal and shows above all other windows.
On the first screen, checking the checkbox will stop you from progressing and installing the update (contrary to almost every other wizard I’ve seen) yet on the second screen the checkbox needs to be checked in order to continue. What were they thinking?
Most people will not read the associated text (they certainly wont lead the license agreement), and will check the box assuming they need to for the update to install. As Raymond Chen wrote (one of my favourite tech blogs) “Don’t require your users to have a degree in philosophy”
Is this bad UX or am I just wrong? I’d be interested in hearing comments.
