The future of commerce is so close

A couple of months ago Apple Pay was finally enabled for my bank account and credit card, which meant I was finally able to pay for things by either placing my phone on the card reader, or by bashing my watch against it instead.

I look forward to a day when I can leave the house with nothing in my pockets – my watch will have a cellular radio and be capable of keeping me in contact with the people that matter, so too will it allow me to unlock my car/house, in addition to letting me pay for things. While the first two in that list might be a few years away (decades at the rate I upgrade cars), my watch can actually make payments today, how cool is that?

The reality is somewhat less cool. The problem is the payment limit. Since Apple Pay uses the existing 'Contactless' payment systems, it's also hampered by the same £20 limit. While this limit makes sense with a contactless debit card (there is zero authentication), both the Apple Watch and iPhone are secure; the iPhone asks for your fingerprint, and the watch asks for a PIN when you first put it on, as long as it says in contact with your wrist it is authorised for Apple Pay.

This authentication is also a hindrance – why would I fiddle about trying to get my phone to detect my fingerprint (while everyone in the queue is staring at me) or roll three layers of sleeve up to try and get my watch to be recognised when I can whip out my wallet and tap my debit card? The key point is that I still have to have my wallet on me in case the shop in question doesn't support contactless, or the amount comes to over £20. Don't get me wrong, Apple Pay is much better than entering a PIN, it's just not as fast as tapping your card.

So what needs to happen? I'd like to see the limit raise for Apple Pay purchases to something more reasonable, most cash machines allow you to take out £300 in a day, so why not the same for an arguably more secure system such as Apple Pay, while keeping existing contactless limits where they are of course

Better software, not a bigger screen, is what the iPad needs

The iPad Pro

 

The iPad Pro is now available, with its much larger screen. Admittedly I haven't had a chance to try one yet, and having only purchased a new iPad last year, I probably wouldn't consider such a purchase so soon anyway. But as someone who does try and do real work on an iPad, (I enjoy stepping away from my desk from time to time to focus in on something, and the iPad is perfect for this.), I am not frustrated by the iPad's lack of screen real estate (though I've no doubt more is better, it usually is) but by its limited software.

This 'limited software' is not always the fault of Apple, developers purposely try and simplify their iPad releases in an effort to route out the bloat that dogs their desktop equivalents. This is mostly a good thing, as someone who runs complex software projects for a living, I am always a proponent of the KISS philosophy (Keep It Simple, Stupid). However, there haven been numerous times when I've had to walk back to my desk and grab my laptop because something just isn't possible on an iPad.

Take Microsoft Excel. The desktop version may be a horrible, bloated and full of legacy code (it seems to have its own rules on when to wipe your clipboard unexpectedly), but to its credit, it does make a lot of complex, routine tasks very quick and easy. If I have a list of stuff and I want to remove duplicates, it's one click. If I have a CSV file (or values separated by another delimiter), converting this to columns is only 2 or 3 clicks. None of this functionality exists in the iPad version. Microsoft OneNote on the iPad doesn't have Outlook integration (the ability to pull in meeting details), and while Microsoft have recently added support for audio recording to OneNote, it's modal – meaning I can't take notes while I am recording – which is one of my favourite features of the desktop version, because it synchronises your note with the timestamp of the audio recording, meaning you can quickly seek to important parts of a meeting when you're trying to remember what was going on. Again, back to my laptop.

I don't want to pick on Microsoft, they make some of the highest quality iPad software out there, and I know all too well that quality, time to market and the number of features are all opposing interests, and Microsoft has made the decision to go for quality over features. There's nothing wrong with that, in fact it's the best decision they could have made in my view, but it doesn't change the fact that the iPad just can't do these seemingly simple things a laptop can. Adobe and Apple both have examples too. I was sent a wireframe that had been hand-drawn and had been scanned and emailed directly from a networked printer/scanner. I wanted to annotate the resulting PDF. On the Mac I would use Preview, on Windows I'd use Adobe's Reader application. Preview on iOS doesn't support annotation, so I used the Adobe Reader app for iOS. It did support annotation, but due to the way the image had been scanned in, it was upside down. Surprisingly, there was no way to rotate the PDF. Back to my laptop, again. Yes with a little help from Google, I'm sure I could find an app that lets me rotate a PDF, but will it also support all the other things the Adobe app does? The bottom line is, it's not feasible to go on an app hunt every time one of the simplified versions of an app comes up short. When Steve Jobs introduced the iPhone in 2007 he made a big deal out of the fact other smartphones only showed you the 'baby web' and the iPhone didn't – we have the same situation on iOS now, we get baby applications.

Then there is the inability to have more than one document open at once. I can now have Twitter and Pages open at the same time, but not two Pages documents. Even just a way to quickly switch between documents would be nice. At the moment I have to close the first document, find the other one (navigate a long list of files and folders), load it (and wait while it loads), and then repeat the process when I want to return to the original document. Writing one document when referring to another is not an uncommon computing task, and yes there are workarounds like exporting one of them as a PDF and opening it in a separate application, but this isn't very clean, and what if I want to edit both documents?

I don't want to take way from the iPad what is is great at; web browsing, writing this blog post, simple spreadsheets, reading books, playing games, managing email, task lists – the list goes on. While I'm sure the iPad Pro is a beautiful device, and if money was no object Id buy one today, I don't think having a bigger screen is going to turn it into a laptop replacement. I would love to be able to work solely on an iPad, but until the software improves, I can't see this happening, no matter how big the screen is.

 

Making the Apple Watch more ‘glancable’

One of the biggest annoyances I find with the Apple Watch is that despite being billed as a ‘smart watch’, it’s often not very smart at all. Take for example complications (widgets that go on the watch-face). Currently you have to manually choose what goes where, like so:

The weather is set to show at the bottom

 

This one shows that I have just over 2 minutes remaining on that timer (very useful when cooking, or when you’ve paid for park for a fixed amount of time):

I could also configure it to show the remaining battery percentage, my favourite stock price, sunset time or various other tidbits of information. So what’s the problem? The problem is i need to configure it every time. It’s not just a case of setting a timer, and the watch automatically replacing the weather with the timer, I have to manually edit the settings each time (unless I save a different watch-face with each combination, in which case finding the right one would take just as long).

Instead I should be able to say ‘show me one of these things, depending on what’s happening’. So if I’ve set a timer, show that. If it’s going to rain, show the weather. If my battery is low, show the percentage. This would be a really cool addition in my view, and as far as I know it’s not been announced for watchOS 2.